Your safety comes first: If you are located in an area impacted by the wildfires, please prioritize your safety.
Find care and get your medications
If you need help seeing a health care provider right now, you have options. You can call our customer care on the back of your member ID card, or use the UnitedHealthcare mobile app or our website to find a network provider or to schedule a Virtual Visit.1
Need early refills for your prescriptions? Please call customer care at the number on your member ID card and tell the representative that you've been affected by a disaster.
A free emotional support hotline (English) is available during this time of need at 866-447-3573, Monday through Friday, 8 a.m. to 8 p.m. Central Time. Emotional support resources and information are also available online at www.liveandworkwell.com.
Evacuation and relief resources: If you are in the affected areas, make sure you have the latest information on evacuation orders and emergency services. Local resources and information (evacuation warnings, shelters, water alerts, road closures, etc.) can be found at: Emergency – County of Los Angeles and Regional support resources
Footnotes
Additional out-of-pocket costs may be required for telemedicine services depending on the plan and any applicable state requirements.
